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Server Support
Title Microsoft Server Support Engineer
Categories Server Support
Salary Competitive Salary structured efficiently, Motor Vehicle Allowance
Location Montague Gardens, Cape Town
Job Information

Established IT Support Company in Montague Gardens, Cape Town embarking on expanding its service offering to its national clients seeking a Microsoft Server Administrator.


The incumbent will form part of the technical division based at our offices in Montague Gardens and will report to the Technical Team Leader.

The incumbent will provide day-to-day support within the IT Infrastructure Operations environment, with the primary focus on managing our Client’s Server and Network Infrastructures. This role encapsulates troubleshooting both hardware and software related issues and requires the incumbent to take ownership, to deliver, to maintain, to manage and to support our Client’s IT Systems, whilst ensuring availability and sustainability of all IT services as well as implementing upgrades, migrations and improvements to current configuration.

The incumbent will be responsible for, but not limited to:

  • Designing, building, deploying and maintaining server infrastructures, both virtual and physical.
  • Performing/Automating daily system integrity checks.
  • Performing regular tests to confirm optimal working condition of implemented configurations.
  • Managing, monitoring and reporting of performance and other issues.
  • Performing tasks and functions according to company processes and procedures.
  • Working within a team environment and will contribute to the team’s success.
  • Interacting with various levels of staff members to aid in resolution of issues.
  • Interacting with customers in a regular and professional manner.
  • Research and development of new technologies and personal development.
  • Providing input in technical meetings and workshops.

Core Competencies required:

  • Server Management. (Physical and Virtual)
  • End user support.
  • Remote and onsite support.
  • Ability to communicate on all levels.
  • Actively respond to incidents and requests.
  • To be innovative and open to ideas.
  • To be an excellent team player.
  • Looking for a new challenges.
  • Willingness to learn new technologies.
  • Documentation of Client configuration and setup.
  • Contributing to the knowledge base on a daily basis.
  • Excellent organizational skills and neat of habit.
  • Problem solver and logical thinker with sober habits.
  • Ability to work under pressure and to multi task.
  • Fully Bilingual in English and Afrikaans
  • Good Client relations, Strong interpersonal and communication skills
  • Ability to work effectively within a wide range of constituencies in a diverse community

Experience and Qualifications:

  • 1 – 3 Years’ experience as a Server Technician or similar role.
  • Well versed on Server roles, focusing on, but not limited to;
    • Active Directory
    • Group Policies
    • DNS
    • DHCP
    • RDS
    • WSUS
  • To be well versed on Infrastructure management;
    • Exchange 2010/2013/2016 (On Premise or Cloud)
    • Backups and recovery (Local and offsite)
    • Financial applications (VIP Payroll, Pastel and QuickBooks)
    • Some form of scripting skill (VB/Powershell) – Advantageous
  • 5 – 7 years’ experience on End user/Desktop support;
    • MS Office 2010/2013/2016.
    • Windows 7/10 Installation, updating, upgrading, optimization and support.
    • General 3rd party business application support.
    • Solid understanding of TCP/IP.
  • 1 – 3 years’ experience on Network Infrastructure
    • Firewall management. (Cyberoam/Juniper/Fortigate) – Advantageous
    • Modems, Switches & Routers. (Mikrotik/HP/Cisco/Netgear) – Advantageous
    • Wireless Access Points. (Ruckus/Ubiquity/Aruba) – Advantageous
  • Matric
  • MCITP Enterprise Admin on Server 2008 or MCSA/MCSE on Server 2012
  • Driver’s License and own reliable vehicle

Salary and Benefits:

  • Competitive Salary structured efficiently
  • Motor Vehicle Allowance
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